Sr. Customer Success Manager- NYC

Hybrid Full TimeUnited StatesCockroach Labs

CockroachDB makes it easier for companies to build and scale apps. We’re looking for a Sr. Customer Success Manager to own 8-12 strategic accounts end-to-end, define and execute Customer Success Plans, and lead Executive Business Reviews.

Requirements

  • 6 – 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record
  • 3+ years of experience managing high-value, strategic accounts
  • Experience working with sales teams
  • Knowledge of databases, distributed systems, and modern enterprise software architecture
  • Successful track record of driving product adoption and expansion through understanding the customer’s current (and future) database requirements

Benefits

  • Stock Options
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Professional Development Funds
  • Flexible Time Off
  • Paid Holidays
  • Paid Sick Days
  • Paid Parental Leave
  • Retirement Benefits
  • Mental Wellbeing Benefits

To apply for this job please visit www.cockroachlabs.com.


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