Inside Sales Representative – SAP (San Pedro Sula)

The Inside Sales Representative is responsible for managing and growing revenue by cultivating strong relationships with existing clients, providing customized transportation solutions, and delivering accurate, timely sales information to various departments.

Requirements

• Occasional on-site visits to existing clients
• Provides timely and accurate coordination of sales information
• Assist customers, domestic stations, international stations as well as internal staff in the facilitation of transportation solutions
• Search for new sales opportunities
• Negociate agreements and close businesses
• Plan ahead and drive sales through calls
• Customer service: Provide itinerary information of flights to clients
• Cargo follow up outside of MIA, M6 or interline
• Invoice sending to pre-paid customers
• Notify departure, arrival, delays and cancelation of flights SAP & XPL
• Assist with claims of MIA (Information scan)
• Elaboration of aerial guides and stock allocation on SmartCargo
• Note updating in case of any event that generates boarding/guide and CCA
• Update daily contracts of tariffs for UPSONE
• Pricing for: Hazmat, general, overside, overdim, PER, live animal
• Revenue report elaboration
• Itemized report for OPS
• Entry of guides on SAP & XPL reservoirs on SK from Monday to Sunday (24/7 schedule)
• Maintain and promote strict company safety standards and regulatory requirements to ensure a zero-incident work environment
• Collaborate effectively with cross-functional teams to streamline operations and consistently achieve collective company goals
• Deliver high-quality service by identifying and addressing the specific needs of internal and external clients with a focus on responsiveness
• Uphold the highest standards of honesty and accountability in all professional interactions, fostering a culture of mutual respect
• Identify operational bottlenecks and analyzed key data to implement sound, timely decisions and improve overall efficiency
• Any others duties related to Commercial as requested

Benefits

• Aguinaldo
• Education bonus
• Miles reimbursement
• IHSS coverage
• Disability coverage
• Progressive vacation plan
• Affiliation with the RAP Private Contribution Plan