We are looking for a Dutch Speaking Customer Experience Agent to join our team in Malta. As a customer support agent, you will be responsible for providing excellent service to our players across calls, live chat, and email. You will work in a hybrid model, with flexibility to work from home or in the office.
Requirements
- Speak and write fluently in Dutch and English
- Enjoy multitasking and have strong problem-solving skills
- Comfortable working night shifts
- Interest in using AI tools to boost efficiency
- Previous customer service experience is a bonus
Benefits
- Competitive salary + bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help you set up your home workspace
- Work remotely for up to 40 days per year from anywhere in the world
- Private health insurance and a flexible wellbeing allowance
- Complimentary breakfast and lunch on select days
- Fun quarterly team events and social gatherings
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