People Experience – Change Enablement Manager

On Site Full TimeSydney, New South Wales, AustraliaCommonwealth Bank

Role Overview

The Change Enablement Chapter within Everyday People Services (EPS) is focused on creating simple, effective, and engaging people experiences across the employee lifecycle. Reporting to the Change Enablement Chapter Lead, you’ll work within an agile squad environment to shape and improve experiences that matter most to employees, leaders, and HR teams.

What You Will Do

As a People Experience – Change Enablement Manager, you’ll play a key role in designing, improving, and embedding employee and leader experiences that drive engagement, adoption, and meaningful outcomes across HR initiatives.

Why It Might Be a Fit

Success in this role will come from your ability to balance strategic thinking with hands-on delivery, build strong stakeholder relationships, and create simple, human-centred experiences that improve outcomes for our people.

Requirements

  • Experience in employee experience, HR transformation, service design, process improvement, change enablement, organisational development, or related disciplines
  • Strong capability in process mapping, process redesign, and continuous improvement
  • Experience applying Human-Centred Design principles to improve employee, customer, or user experiences
  • Proven ability to identify opportunities, solve complex problems, and deliver practical, people-focused solutions
  • Strong stakeholder engagement, influencing, facilitation, and relationship management skills
  • Excellent communication and storytelling skills, with the ability to simplify complex concepts and drive action
  • Experience working within agile, transformation, or change environments
  • A continuous improvement mindset and passion for creating exceptional employee experiences

Benefits

  • 12 month opportunity

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