Customer Success Manager

Compa is a venture-backed AI startup revolutionizing the future of compensation. We’re seeking a Customer Success Manager to partner with our largest enterprise customers to increase adoption, usage, and long-term value from our AI Agents products.

Requirements

  • 3+ years in Customer Success Management, Account Management, Onboarding or Solutions Consulting
  • Familiarity with AI products, including agents and LLMs, and how they are applied in real-world use cases.
  • Experience designing customer programs, playbooks, or onboarding processes from the ground up.
  • Comfort working directly with customers and prospects in both technical and advisory capacities.
  • Strong communication skills and comfort advising customers on complex and technical topics.
  • Ability to work independently, and proactively drive outcomes with limited oversight.
  • Meticulous attention to detail, organization, and analytical skills; proficient with tools like Excel or Google Sheets.
  • Strong drive to learn and grow by working hard, seeking feedback, and collaborating effectively with teammates.
  • Must have strong curiosity, be empathetic, and show diplomacy.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan

To apply for this job please visit jobs.ashbyhq.com.


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