Regional Sales Operations Manager

About the Role

As Sales & Operations Lead, you’ll wear a few hats, and that’s what makes this role exciting. Your time will be split across leadership, sales development, client relationship management, project oversight, and health & safety.

Leadership & Team Development

• Lead, coach, and develop the team
• Set clear expectations and provide regular, meaningful performance feedback
• Recruit, hire, and onboard new team members as the branch grows
• Foster a positive, accountable team culture focused on continuous improvement
• Work closely with leaders on scheduling, deployment, and team development
• Monitor workforce performance, retention, and employee satisfaction, and take action to improve outcomes

Sales & Business Development

• Identify and pursue new business opportunities to grow the PEI client base and revenue
• Develop and execute a business development plan tied to regional growth targets
• Prepare and present proposals, estimates, and service offerings to prospective clients
• Get out in the community and attend industry events, networking functions, and local engagements to build the company’s brand in PEI
• Track your pipeline and report regularly on business development progress

Client Relationship Management

• Be the go-to person for key PEI clients, building trust, maintaining strong partnerships, and delivering on promises
• Conduct regular client check-ins to stay ahead of concerns and uncover new opportunities
• Manage contracts, change orders, and service agreements professionally and proactively
• Resolve issues quickly and keep clients informed with timely project updates

Project Oversight

• Oversee project execution from start to finish, on schedule, within budget, and to specification
• Assist in preparing cost estimates and monitor project expenditures
• Manage construction schedules, milestones, and risk mitigation
• Inspect work to ensure quality and conformity with plans and specifications

Health & Safety

• Ensure all sites comply with applicable health and safety legislation and company policies
• Audit project sites, investigate incidents, and ensure proper safety training is in place
• Lead by example when it comes to safety culture

What You Bring

• 5+ years of experience in the construction industry
• Proven leadership experience, ideally managing teams of 15+
• A track record of success in sales, business development, or client relationship management
• Excellent knowledge of construction trades
• Ability to read and interpret building drawings and designs
• Strong communication skills (written and verbal), with confidence in presenting to clients
• Solid organizational skills and the ability to juggle multiple projects and priorities
• Proficiency with business software (spreadsheets, word processing, project management tools)

What Sets You Apart

• You lead by example and people want to work for you
• You’re just as comfortable on a job site as you are in a client meeting
• You see opportunities where others see obstacles
• You take ownership of your team, your clients, and your results
• You’re community-minded and excited about growing a business in PEI

What We Offer

• A competitive compensation package
• The opportunity to shape and grow a branch from a leadership seat
• A supportive team environment that values accountability and collaboration
• Room to make a real impact in a growing company

Tagged as: CRM Administration, Pipeline Management