A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Requirements
- 8 + years of B2B SaaS experience owning and driving accountability for strategic and enterprise level, global customer accounts
- 5 or more years of B2B SaaS Customer Success experience in a complex enterprise grade SaaS company with a proven track record of customer retention and expansion
- Analytical skills: Able to interpret complex data, uncover patterns, and translate insights into actionable strategies
- Communication and interpersonal skills: Exceptional communicator with the ability to clearly convey complex concepts and technical details to both executive-level and non-technical audiences
- Strategic problem-solver with a proactive mindset—comfortable navigating complexity and ambiguity
- Business acumen: Able to align product functionality and adoption to broader business goals, interpreting or creating these in partnership with your customers
- Customer advocacy: Passion for advocating on behalf of customers, representing their interests, and influencing internal stakeholders to deliver customer-centric solutions
- Innate curiosity and adaptability: Demonstrated commitment to staying updated with industry trends, emerging technologies, and best practices in customer success
Benefits
- Competitive compensation and benefits packages
- Flexible work options
- Medical and dental insurance
- Variable incentive pay component
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