Data Operations Support Analyst, CoStar – London

Data Operations Support Analyst for CoStar Group, responsible for supporting and growing the utilization of data feeds program, working with customers to demonstrate benefits and provide excellent customer service.

Requirements

• Bachelor’s Degree or equivalent
• Strong experience with building rapport over the telephone and overcoming objections in a customer service environment
• Proven ability to effectively build and maintain mutually beneficial relationships with clients
• Excellent verbal and written communication skills
• Results orientated – ability to prioritize, multitask, drive, and achieve while working to deadlines under pressure
• Analytical approach with the ability to interpret information and trends and detail oriented
• Ability to learn new systems and organize workload in a fast-paced work environment
• Ability to adapt quickly in a technology led environment
• Strong interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences
• Ability to be flexible and adapt to changing situations at a high growth company
• Demonstrated knowledge of commercial real estate
• Knowledge of French, German or Spanish a plus

Benefits

• Full private medical cover
• Dental cover
• Life Assurance
• Member rewards
• 28 days annual leave
• Competitive pension
• Season ticket loans
• Enhanced maternity and paternity pay