Sales Operations Specialist

Sales Operations Specialist

Sydney CBD – hybrid working

12 month contract $165k + Super

We are partnering with a global FinTech organisation who’s products are used by millions across the world.

They are looking for a new Sales Operation Specialist to join their APAC Sales Operations team, working primarily with their Direct Sales team for Australia and the rest of APAC.

The ideal candidate will support high performance regional sales teams working closely with the APAC sales leadership to deliver sales operations excellence, performance and productivity improvements, and provide data driven insights.

The role requires capability to utilise Excel, Tableau, Salesforce and QlikSense. Specifically, this role will be focused on lead, opportunity and account optimisation, data assignment, sales technology management, sales performance analytics, issue resolution through Tier 1 escalations, sales productivity improvements and data insights.

Key responsibilities

• Work with Salesforce and other data sources to highlight lead, opportunity and account insights to drive sales performance and productivity improvements
• Analyse business needs, provide data and deliver insights to support APAC sales teams success across the different customer segments including SMB and Mid Market
• Assist in the maintenance of customer and master data, including account attributions.
• Simplify data summaries for distribution, defining daily, weekly and monthly insights on sales pipeline
• Record daily allocation of accounts to sales team, activity associated and overall outcome of support structure
• Measure success of activity and impact to base growth
• Manage the sales related tools to improve processes and sales effectiveness.
• Participate actively in building and fostering a team approach across the operational functions.

Skills / experience

• Strong Microsoft Excel and Powerpoint / Google Workspace capabilities
• Strong Salesforce (Sales Cloud) experience
• Proven ability to communicate to Senior Leaders and Sales teams
• Detail oriented with the ability to consistently produce a high level of performance and productivity reporting accuracy
• Affinity with sales processes, sales tools and Salesforce.com
• Understands or can quickly grasp and communicate the relationship between processes and systems
• Demonstrate sound judgment and common sense
• Ability to adapt quickly and effectively to changing environments and initiatives
• Advanced data skills are desirable – SQL, Python, Alteryx, Tableau, QlikSense