Sales Operations Director – Specialists

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

The Director of Sales Enablement – Specialists is responsible for fostering a culture of learning and growth across our Specialist and Overlay teams (Horizon Team) at CrowdStrike.  While driving regional consistency in execution, the successful candidate will lean on their own sales experience to deliver coaching, mentoring, and enablement that develops team capabilities and drives productivity through best use of sales tools, techniques and methodologies. The position will report to the Senior Director of Global Field Enablement.

This role will be remote, but preferably based in Sunnyvale, CA, or Austin, TX (US Based).

What You’ll Do:

Provide coaching and mentoring that incorporates sales strategy and proven sales methodology

• Build and implement annual, and quarter by quarter enablement strategy by working with key stakeholders, assessing needs, and leveraging quantitative and qualitative data.
• Make data driven decisions to determine learning gaps and develop/deliver coaching plans to improve productivity.
• Align with leadership on strategy and focus areas and achieve buy-in around execution.
• Work with sellers and provide feedback to strengthen techniques and identify possible areas of improvement through coaching sessions, training, deal reviews, etc.
• Organize, coach/prepare, and evaluate for sales readiness assessments.
• Facilitate one to one and group coaching either virtually or in person to drive continual learning and up-skilling sales techniques.
• Ensure consistency of methodology and identify opportunities for improvements in existing training content.
• Collaborate, align, and work with leaders to build processes that reinforce key learnings
• Continuous feedback, reporting and ongoing communication of enablement strategy and programs to sales managers.
• Work closely with managers to help identify and nurture emerging leadership talent; using as a feedback loop to content or training gaps to be added to curriculum or programs.

Lead enablement programs to drive continuous improvement in sales productivity and ramp.

• Collaborate with the broader enablement and cross functional teams to develop/conduct employee training using a variety of instructional techniques and delivery methods. This includes facilitation of application-based learning.
• Build credibility and act as an experienced sales coach to mentor sales representatives and leaders on the mechanics of the sales process, sales methodology, and qualification frameworks (MEDDPICC).
• Transform sales mindsets and skill sets through a combination of onboarding, ever-boarding and other enablement programs.
• Provide feedback to the curriculum design team to ensure content is up-to-date and relevant.
• Support build and monitoring of sales certification processes.
• Assist in content creation and drive consumption/utilization of training.
• Build repeatable programs to improve yield and actively monitor results.
• Create and develop necessary supporting assets and processes to increase sales productivity and standardize the sales motion.

What You’ll Need:

• Degree: Bachelor’s or Masters’ degree or equivalent experience.
• Communication & Facilitation Skills: Exceptional and engaging interpersonal communication style that transverses the virtual world; Experienced in communicating with business and technical personas.
• Sales Experience: 5+ years experience in sales or sales management – preferably in complex selling environments.
• Sales Methodology & Certifications: Recognized capabilities, certifications, and qualifications in leading sales methodologies, coaching frameworks and MEDDPICC.
• Influencer & Change Agent: A high-energy individual with a sense of humor and ability to work with a wide range of personalities; Comfortable engaging with and communicating at all levels – must be able to conduct needs assessments with sales executive leadership and assess sales skills at an individual level and feedback to managers.
• Ability to align and influence others, establish direction, achieve consensus and execute.
• A strategic, entrepreneurial, and outcome-oriented mindset.
• Personal drive:  Effective time manager, capable of developing the strategy and executing on the tactics and supporting programs, while managing competing priorities.  Superb organizational and project management skills
• Familiarity with designing and implementing a Sales Methodology.
• SFDC Familiarity; Ability to define sales content to relevant sales phases & activities.
• Experience using cutting edge enablement platforms with mobile learning, experiential learning, gamification, and robust tracking and reporting features.
• Travel:  Willing and able to travel internationally, when necessary and safe, to facilitate various training programs.

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected]​, for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $150,000 – $240,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Tagged as: Sales Operations