Sales Operations Specialist

The Mission

We are here to find those who strive for excellence, go the extra mile, and crave continuous growth.

We’re an all-Australian cybersecurity firm helping some of the country’s biggest organisations stay ahead of cyber risk. We’re looking for people who share our drive to learn relentlessly, act with integrity, and raise the bar for our clients and teammates alike – those seeking a place where your drive and expertise are met with equal enthusiasm and opportunity. Dive into a culture that treasures innovation and offers a growth platform that is as limitless as your ambition and work ethic.

The Opportunity

The Sales Operations Specialist is responsible for supporting the sales function through effective management of systems, processes, and documentation. This role ensures consistency, accuracy, and efficiency across all sales operations, enabling the sales team to execute effectively and in alignment with organisational standards.

What You’ll Do

• Provide day-to-day operational support to the sales team to ensure smooth execution of sales activities
• Own and manage our CRM (HubSpot), including data integrity, pipeline management, reporting, and ongoing optimisation
• Develop, document, and maintain sales processes, playbooks, and standard operating procedures
• Ensure alignment and consistency across the sales team in how processes and tools are used
• Own end-to-end quality control of sales proposals, ensuring all content and formatting meet brand and organisational standards
• Support sales reporting and forecasting by maintaining accurate and up-to-date data
• Partner with sales leadership to identify process improvements and drive operational efficiencies
• Assist with onboarding and training of sales team members on tools and processes
• Act as a central point of coordination between sales, marketing, and other internal stakeholders

What You’ll Bring

• 3+ years’ experience in a sales operations, revenue operations, or similar role
• Strong experience working with CRM systems (HubSpot preferred)
• Highly organised with strong attention to detail and process discipline
• Analytical mindset with the ability to translate data into actionable insights
• Excellent communication skills and ability to work cross-functionally
• Comfortable managing multiple priorities in a dynamic environment

What You’ll Get

• A technically excellent, collaborative team
• Competitive base salary and flexibility to suit how you work best
• Clear investment in your professional growth and long-term success

Ctrl is an equal opportunity employer committed to diversity, inclusion, and belonging. We value diversity and welcome applicants from all backgrounds, encourage anyone who meets most of the criteria to apply – even if you don’t tick every box.

If you need assistance accessing or reviewing the information on this website, need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further help.