Customer Experience Coordinator – Clifton, NJ

On Site Full TimeUnited StatesVeterinary Emergency Group (VEG)

Customer Experience Coordinator role at VEG involves defining the customer’s experience through service, focus, and participation. The job requires a passion for perfecting the experience before, during, and after a customer’s time at VEG, with responsibilities including greeting customers with warmth and urgency, overseeing customer communications, and providing personalized experiences.

Requirements

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication and multitasking skills
  • High emotional intelligence, able to read a room and plan and act accordingly

Benefits

  • Competitive compensation
  • 401K match
  • Comprehensive health and wellness benefits
  • Equity after one year of full time employment
  • Clinical student loan repayment
  • Paid parental leave
  • Flexible work schedules
  • Employee referral program

To apply for this job please visit boards.greenhouse.io.

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