Customer Experience Data Analyst role involves leveraging analytical skills to identify business objectives, risks, and opportunities, and to develop insights that inform customer experience improvement initiatives. The role requires expertise in data analysis, business acumen, and communication to connect complex data insights to business objectives.
Requirements
- Bachelor’s Degree in Data Science, Statistics, Business Analytics, Market Research, or a related field
- Minimum of 5 years of experience in advanced analytics, insight generation, or market research
- Proficient in Microsoft Office, particularly Excel and PowerPoint; experience with data visualization and reporting tools such as QlikView, Tableau, Power BI
- Experience in analyzing unstructured data (text analytics) for rule-based categorization and sentiment analysis
Benefits
- Health insurance
- Dental insurance
- Tuition reimbursement
- A company-match 401(k) plan
- Disability insurance
- Life insurance
- Employee referral bonuses
To apply for this job please visit fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com.
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