Customer Marketing Manager

Innovate with purpose at BILL, a rapidly growing Fintech company. Make your impact as a Customer Marketing Manager, driving adoption, engagement, and growth across payments products. Manage lifecycle campaigns, partner with cross-functional teams, and analyze performance data to inform optimization and A/B tests. Join a vision-driven team that values purpose, drive, and curiosity, and fosters inclusion and diverse perspectives.

Requirements

• 3–5+ years of experience in customer, lifecycle, or growth marketing, ideally in B2B SaaS or fintech
• Hands-on experience building and executing email and lifecycle campaigns in a marketing automation platform
• Strong analytical skills with experience using tools like Tableau, Mixpanel, or similar to evaluate performance and identify next best tests or optimizations
• Proven ability to manage multiple campaigns and deadlines with high attention to detail and strong QA habits
• Clear, concise communicator who can collaborate effectively with Product, PMM, Analytics, and Post-sales
• Experience with payments or financial products (e.g., AP, cards, international payments, cash management, or ad-valorem revenue models) is a strong plus

Benefits

• medical, dental, vision, life and disability insurance
• 401(k) retirement plan
• flexible spending & health savings account
• paid holidays
• paid time off
• Employee Assistance Program (EAP)
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs