As a Customer Service Manager, Airport Customer Experience, you will be responsible for leading a team to deliver an elevated customer experience while ensuring a safe and efficient operation. You will drive operational excellence, create a positive work environment, and provide exceptional support to frontline team members.
Requirements
- High School diploma or GED equivalency
- Previous airport customer service experience
- 2 years experience leading others
- Knowledge of company policies and procedures and functional automation applications
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet Insurance
- Discounts on hotels, cars, cruises and more
To apply for this job please visit jobs.aa.com.

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