We are seeking a talented and motivated Customer Success Manager to join our team. As a Customer Success Manager (CSM) at MaintainX, you’ll be a strategic partner to our customers and drive value, retention and growth.
Requirements
- 2+ years of experience in Customer Success at a B2B SaaS or software company
- Proven knack for making customers stick around, with retention and growth numbers to show
- Top-notch communication and relationship building skills
- Ability to lead live product demos and training sessions
- Sharp eye for spotting trouble early and turning it into wins
- Analytical mindset and ability to dive into data to level up the customer experience
Benefits
- Competitive salary
- Meaningful equity opportunities
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrolment program
- Take what you need PTO
To apply for this job please visit job-boards.greenhouse.io.
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