Antenna is the leading provider of data and analytics for subscription media services in the U.S. We are seeking a Customer Success Manager to own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth.
Requirements
- Strong track record in customer success or account management roles
- Experience owning a large book of business and consistently exceeding retention quota
- Excellent communication skills, especially with technical or complicated products
- Ability to thrive in dynamic environments with change and ambiguity
- Experience working with viewership data (bonus)
- Experience working inside innovative, high-growth companies trying to disrupt the status quo (bonus)
- Deep relationships across the subscription economy ecosystem (bonus)
Benefits
- Remote work
- Opportunity to work with a small, remote-first team
- Professional growth with an early-stage team
To apply for this job please visit job-boards.greenhouse.io.
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