The Customer Success Manager acts as the main representative of the Emerge organization for Connect sites, building strong relationships and ensuring customers receive timely support and communication.
Requirements
- Builds and strengthen relationships with providers and clinical staff
- Identifies and communicates Emerge and customer strengths and interests
- Analyzes financial status and key drivers
- Navigates governance, support, and training structures
- Drives Connect site participation in the appropriate autonomy track
- Delivers and reviews clinic manager dashboards
- Leads onsite customer sessions
- Executes survey processes
- Partners with the Epic Connect Partner and internal teams
Benefits
- Relocation Assistance
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
To apply for this job please visit ejep.fa.us2.oraclecloud.com.
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