Customer Success Manager – Capital Markets – 25525

The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus’ software and solutions. The role is focused on customer retention and driving our Net Promoter score to the world class level.

Requirements

• 5+ years experience in a customer facing sales/technical position
• Management and delivery of SaaS level solutions and services – preferably with experience in Investment Banking, Hedge Fund, Private Equity or Financial Analysis
• Minimum of a Bachelor’s degree in a technical discipline is highly desired, ideally possess a Master’s degree in a business-related subject

Benefits

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA)
• Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance

Tagged as: CRM Administration