Account Manager (OTE $140,000/year USD), @CXT Software

We are looking for an Account Manager to own and grow a $5M–$10M+ portfolio of customers in a high-impact, rebuild-phase SaaS business. This role goes far beyond relationship management and requires owning Net Revenue Retention (NRR) for your book of business, identifying and closing expansion opportunities, managing renewals and mitigating churn risk, and operating with the pipeline and forecast discipline of a quota-carrying seller.

Requirements

• 4–8+ years in mid-market SaaS Account Management, Customer Success, or Sales
• Proven track record of independently identifying and closing expansion opportunities
• Experience owning revenue targets (NRR, expansion, or renewals)
• Strong commercial acumen and negotiation skills
• Ability to manage multiple accounts and priorities effectively
• Experience working cross-functionally to drive customer outcomes
• Comfortable operating in an evolving, fast-paced environment
• Proficiency with CRM tools (Hubspot, Salesforce); collaboration tools (Jira, Confluence, MS Teams); productivity tools (MS Office Suite, G-Suite)

Benefits

• 100% Remote and Global
• Flexible Work Environment
• Dedicated Growth Path
• Access to Leading Tools and Technology
• Engaging Community Activities