Dandy is seeking an Account Manager to support our growing SMB customer base of single-location dental practices. The Account Manager will drive retention, product adoption, and customer satisfaction through data-driven outreach and operational excellence.
Requirements
- 1+ years of experience in Sales, Account Management, Customer Support, Customer Onboarding or Customer Success within or related to SaaS/healthcare vertical, dental industry experience a plus.
- Proven ability to manage a high-volume portfolio with strong attention to detail and prioritization.
- Experience using Case Queues, or CRM dashboards to drive daily workflows and outreach.
- Strong written and verbal communication skills, comfortable engaging with customers over phone and email.
- High degree of organization, follow-through, and accountability.
- Curious, proactive, and energized by fast-paced, evolving environments.
- Passionate about improving customer experience and contributing to team success.
Benefits
- Healthcare
- Dental
- Mental health support
- Parental planning resources
- Retirement savings options
- Paid time off
To apply for this job please visit jobs.ashbyhq.com.
Follow us on social media