We are Datadog’s in-house product experts, and a Technical Account Manager (TAM) will provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog.
Requirements
- Advise on technical support and product adoption for customers
- Analyze customer’s IT Operations environment and provide recommendations
- Be the customer’s advocate and suggest process changes, product adoption, configuration and additional features
- Participate and prepare for Monthly and Quarterly Business Reviews with customers
- Collaborate with Datadog’s product management, engineering and technical services teams
- Continuously evolve best practice to technical product adoption and customer success
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture
To apply for this job please visit careers.datadoghq.com.
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