The Senior Customer Operations Analyst will apply analytical and business acumen to help GCO leaders make informed, data-driven decisions. The role will lead reporting initiatives, support forecasting and operational planning, and mentor analysts on data modeling and visualization best practices.
Requirements
- High attention to detail, with the ability to manage multiple priorities in a dynamic environment.
- Advanced analytical, problem-solving, and critical-thinking skills.
- Strong communication and collaboration skills; able to translate data insights for business audiences.
- Experience building Power BI or Tableau dashboards.
- Proficiency in Excel.
- Experience working with Salesforce a plus.
Benefits
- Excellent time away from work programs
- Comprehensive wellness initiatives
- Recognition through competitive pay and benefits
- Opportunities for personal and professional growth
- Support for community impact
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