Account Manager (Slick)

Role Overview

We’re looking for a people-person who’s tenacious, empathetic, driven and self-motivated to jump straight into our Education team. As an Account Manager, you will support your customers as they become active users of Slick, building close, long-term client relationships and helping them to explore more of Slick for the benefit of all.

What You Will Do

You will be focused on building relationships with salon owners, providing training and education, and ensuring feature adoption to ensure business needs are achieved. You will also be responsible for upselling POS payments, managing churn, and representing the customer in product and feature development discussions.

Why It Might Be a Fit

You will need to be passionate about the hair and beauty industry, highly motivated for success, and able to build relationships while ensuring you meet your objectives. You will also need to be comfortable in making outbound calls, have the resilience to pursue leads and win them over, and be able to hustle at work.

Requirements

• Sales experience: Prior consultative sales experience.
• Account Management: you have experience managing customers either in-person or over the phone.
• Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them.
• Industry: whilst industry experience is preferable.
• Love products: you will need to get to know our product and be confident in selling its benefits.
• Get analytical: We have data that will help you analyse opportunities and risks, you will need to use this to excel.

Benefits

• Competitive salary and benefits
• Open PTO and a generous paid holiday schedule
• Supportive work environment with the flexibility to work where/how you want – in-office, remote, or hybrid
• The opportunity to shape a company, product and strategy and become part of an awesome team who will always have your back!