Manager, Customer Onboarding

Deel is a global payroll and HR platform that aims to unlock global opportunity for every person, team, and business. As a Manager, Customer Onboarding, you will lead a growing team of OBMs, recruiting, hiring, and training new team members, while driving initiatives that impact cross-onboarding teams and facilitating improvement of customer journeys holistically.

Requirements

• 2-5 years of experience in Customer Onboarding or Customer Success for a B2B SaaS product.
• Strong project management skills with a focus on anticipating next steps.
• High attention to detail with the ability to design organized onboarding plans.
• Customer-focused with experience building strong customer relationships.
• Team player with experience working in diverse teams.
• Strong communicator, able to present complex ideas clearly in writing, presentations, and verbally.

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access