Revenue Operations Engineer (Salesforce)

About DentalMonitoring

DentalMonitoring is a rapidly expanding MedTech scale-up. Our SaaS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform. DentalMonitoring brings the first AI-driven technology in the oral healthcare space with more than 300 filed patents on our technology, leading an entire industry in how we approach the orthodontic experience.

The Revenue Operations Engineer (Salesforce) Role

We are hiring a RevOps Engineer (Salesforce) to support and scale our go-to-market and customer operations. This is a hands-on, technical role responsible for building, administering, and evolving Salesforce across Sales Cloud and Service Cloud. This role is not a traditional CRM Manager or Commercial Excellence role. It is designed for someone highly tech-savvy, execution-driven, and comfortable owning complex Salesforce systems that Sales and CX teams depend on daily.

Key Responsibilities

Salesforce Platform Ownership (Sales Cloud & Service Cloud)

• Administer and develop Salesforce across Sales Cloud and Service Cloud
• Design and maintain: Flows (record-triggered, screen, scheduled)
• Validation rules and approval processes
• Opportunity and pipeline workflows
• Case management, queues, assignment rules, and SLAs
• Own Salesforce security model (profiles, permission sets, sharing rules)
• Ensure platform stability, scalability, and data quality

GTM & Customer Workflow Execution

• Implement and optimize workflows across: Lead → Account → Opportunity (Sales Cloud)
• Case intake, routing, escalation, and resolution (Service Cloud)
• Improve handoffs between Sales, RevOps, and CX teams
• Support pricing, approvals, and commercial workflows

Automation, Integrations & Technical Enablement

• Build automation to eliminate manual work for Sales and Service teams
• Support and maintain integrations with: Contract / e-signature tools
• BI and reporting platforms
• Other GTM or operational systems
• Troubleshoot and resolve Salesforce issues end to end
• Partner with developers or build lightweight Apex/LWC when needed

Operational & Cross-Functional Support

• Act as a technical partner to RevOps, Sales, and CX
• Translate business requirements into scalable Salesforce solutions
• Support releases, testing, deployments, and documentation
• Ensure governance while maintaining execution speed

You Will Be Successful in This Role If

• You are adaptable and eager to learn
• You are looking for a scale-up / start-up environment where you can demonstrate versatility and take initiatives
• You have proven experience as a Salesforce Administrator
• You have hands-on experience with Sales Cloud AND Service Cloud
• You have strong expertise in Flow automation
• You are highly tech-savvy with strong problem-solving skills
• You are comfortable owning complex Salesforce environments in production
• You are highly technical and execution-oriented
• You enjoy building, automating, and optimizing systems
• You are comfortable being hands-on in Salesforce daily
• You are able to balance speed, scalability, and governance
• You are a strong communicator with technical and non-technical stakeholders

It Would Be Fantastic If

• You have Apex and/or LWC development experience
• You have experience with Case management, Omni-Channel, Messaging, or SLAs
• You have experience in B2B or B2B2C environments
• You have Salesforce certifications (Admin, Advanced Admin, Platform App Builder)

Work Environment

At DentalMonitoring our employees thrive because we are collaborators. It is a core value and our team of researchers, doctors, developers, salespeople and all of our stakeholders work together to put our customers first. DentalMonitoring is a diverse, multicultural company with more than 35 nationalities throughout our teams.

What We Bring to Our Employees

• Your ideas will be heard! Our culture promotes initiatives, ownership and feedback
• Everyone is committed to supporting your professional development because we understand that no one can know everything
• We place significant importance on the quality of work-life balance
• Free shares plan
• Hybrid / remote work
• Corporate events
• Referral policy

Location: Paris, France / Czech Republic

DentalMonitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 35 nationalities in different countries all over the world. We welcome and encourage applications from people with disabilities. For those people we are committed to providing appropriate accommodation.