Director Sales Operations

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we’re just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we’ve started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We’ve already changed millions of lives and we’re ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We’ll get there by constantly reinventing unique biosensing-technology experiences. Though we’ve come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Team

The Director, U.S. Sales Operations serves as the strategic business partner to the VP of Sales and Regional Sales Leaders while leading a team of Regional Business Analysts aligned to field execution.

This role translates enterprise go-to-market strategy into actionable regional insights, optimizing territory design, sales force effectiveness, targeting strategy, distribution channel performance, sales training coordination, and payer prioritization.

This leader ensures field sales leadership (Regional Sales Directors and District Business Managers) have clear, data-driven guidance to maximize revenue growth, improve market access, and prioritize opportunities across Retail and DME distribution channels while navigating Commercial, and Government payers.

Where You Come In

• Your role reports to Sr. Director of Commercial Excellence and partners closely with the VP of Sales
• You will serve as primary strategic and analytics partner to Field Leadership (i.e. Regional Sales Director and DBMs)
• You will successfully partner cross-functional with key stakeholders to drive strategic implementation
• Your responsibilities ensure the field sales leadership have clear, data-driven guidance to maximize revenue growth, understand and leverage market access, and prioritize opportunities across Retail and DME distribution channels while navigating Commercial, and Government payers

What Makes You Successful

As the Director of Sales Operations, your responsibilities include but not exclusive to:

• You will influence the development of field sales national strategy and translate into region-specific execution plans
• You will lead your team to conduct quarterly territory alignment optimization ensuring sales force effectiveness
• You will partner with Data Science and Sales Analytics team to enable implementation of optimal HCP targeting
• You will partner with Field Sales Training Department to ensure training content is aligned Field Sales Strategy
• You will be a partner with Omni-Channel Marketing team to extend reach of non-called on or non-targeted HCPs
• Your leadership in directing your Regional Business Analyst to conduct comprehensive regional analytics assessments
• You will have 10 years of successful Sales Operations experience leading teams and working with field leadership
• You will have strong analytical competencies with knowledge of CRM and Sales Operations platforms
• Optional include advanced analytic degrees, platform or coding certification, and field sales experience

What You’ll Get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community
• A full and comprehensive benefits program
• Growth opportunities on a global scale
• Access to career development through in-house learning programs and/or qualified tuition reimbursement
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve

Travel Required

• 25 to 50%

Experience And Education Requirements

• Typically requires a Bachelor’s degree with 15+ years of industry experience
• 9+ years of successful management experience in relevant industry

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.