Customer Success Manager, EMEA

As a Customer Success Manager, you will manage some of DigiCert’s largest Enterprise PKI, IOT and TLS clients, building and maintaining strong relationships through proactive communication, strategic planning and cross functional collaboration. The ideal candidate will be adept at managing multiple accounts, resolving issues quickly and identifying opportunities to drive growth and enhance client satisfaction.

Requirements

• 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
• Previous experience with Sales Engineering, Customer Service, or other customer-facing roles
• Previous experience with project management / PMP, CAPM, or other Project Management certification
• Tertiary qualification
• Digital Security Industry certification

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance