Solutions Engineer

At DigitalGenius, we are redefining customer experience using AI-driven solutions for e-commerce brands. Our innovative approach combines advanced technology with seamless integration to optimize customer interactions. We are a vibrant team based globally, with offices in London and New York, and we’re on a mission to lead the industry in AI-powered customer service.

Requirements

• 3+ years of experience in technical implementation or solutions engineering, preferably in a SaaS environment
• Strong understanding of APIs and system integrations
• Coding experience in Node.js and Python
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
• Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences
• Proven experience in managing multiple projects simultaneously while meeting deadlines

Benefits

• Competitive Salary & Equity Package
• Generous Vacation Policy (25 Days)
• Birthday Off (in addition to Vacation Policy)
• Monthly Lifestyle Wallet
• Claude Code subscription