Chief Revenue Officer

Directorbank are recruiting a Chief Customer / Revenue Officer for a rapidly growing and acquisitive IT/Comms MSP who are seeking an IT/UC MSP experienced sales-led exec to lead organic and acquisitive growth towards £100m in revenue. Our client offers a comprehensive range of fully managed services including IT services & support, cyber security, communications, connectivity and business mobile solutions.

Key elements of the role include:

• Devising and executing the go-to-market strategy;
• Business Development, including developing and executing a comprehensive strategy to identify and engage with potential new clients;
• Account Management, including customer retention, cross selling and upselling;
• Lowering customer churn to market leading levels, increasing customer satisfaction;
• Using data to understand the penetration of additional products/services across customers;
• Accurately forecast future sales and form sales plans to adapt to constant shifts in the marketplace;
• Taking accountability for sales governance and controls to create standardisation;
• Managing the sales team and ensure they are supported in delivering their personal targets;
• Fostering a culture of excellence and collaboration with sales and account management;
• Supporting any further M&A activity from a sales perspective;

Key requirements are as follows:

• CRO or Sales Director with deep knowledge of the IT/Comms Managed Services sector – ESSENTIAL;
• Strategic thinker who can demonstrate evolving a G2M strategy;
• Hired, trained and developed sales functions;
• Highly effective account management / development skills;
• Sold to SMBs;
• Significant experience of cross selling;
• Executor when required;
• Data driven;
• Inspirational figure with a can-do attitude

In return, our client offers an opportunity to be an influential part of the Senior Leadership Team in a high growth Managed Services business as it scales significantly and disrupts the market. Package includes a six figure base, bonus and Management Incentive Plan. The business has offices throughout England and so most locations can be accommodated.

Please only apply if you have significant experience of leading sales functions in the UK of IT/UC MSP sector