Customer Success Enablement Manager

Customer Success Enablement Manager drives the success of Customer success teams and interacts with sales and customer-facing teams, developing, delivering and implementing training programs and resources to achieve goals and deliver exceptional customer experiences.

Requirements

• 8+ years proven experience in Customer Success/ sales enablement, training, sales operations or a similar role supporting sales in a high-growth SaaS company, ideally in legal technology.
• Strong understanding of and experience implementing customer success /sales processes, methodologies and best practices.
• Demonstrated ability to identify, design and deliver effective customer success/sales training programs.
• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Demonstrated success working cross-functionally, with excellent stakeholder management skills and the ability to build strong relationships across departments.
• Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future.

Benefits

• medical, dental and vision insurance
• 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company