Senior Technical Account Manager (EMEA)

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!

Requirements

  • Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker’s capabilities with their long-term business objectives.
  • Act as the voice of the customer for the product and engineering teams, synthesizing and prioritizing feedback from multiple accounts to directly influence the Docker product roadmap.
  • Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance.
  • Guide customers on AI-assisted development workflows and operational governance, connecting Docker’s AI capabilities to their broader platform strategy.
  • Architect and execute complex adoption plans that address critical technical and business challenges.
  • Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer’s technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership.
  • Mentor and guide junior TAMs, sharing best practices and contributing to the development of the broader Technical Account Management team.

Benefits

  • Freedom & flexibility
  • Designated quarterly Whaleness Days plus end of year Whaleness break
  • Home office setup
  • 16 weeks of paid Parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Training stipend for conferences, courses and classes
  • Equity
  • Docker Swag
  • Medical benefits
  • Retirement

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