The Account Manager role at DotActiv involves studying customer contracts, building project plans, and managing projects to identify growth and solution opportunities. The role requires strategic planning, problem-solving, and customer satisfaction skills.
Requirements
- Engaging with the customer and conducting a scoping session
- Building a project plan and managing the project plan accordingly
- Constantly exploring contract renewal or extension
- Identify growth & solution opportunities
- Properly manage contract close-outs
- Appropriately file all related documents and ensure administrative excellence
- Optimise individual & team performance as well as all human resources functions
Benefits
- Cost to Company between R30 000 – R35 000 per month
- Guidance, support, and training from line manager
- Transparent job grading system
- Developmental path specific to individual circumstances
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