Customer Operations Agent plays a key role in delivering a smooth, safe and customer-focused check-in and boarding experience for freight and tourist traffic.
Requirements
- Check in and process traffic travelling through the Port of Larne
- Ensure correct handling of hazardous cargo, high security and abnormal loads
- Assist in maintaining accurate count of passengers and vehicles, and accurately record desk allocations
- Board and disembark foot passengers using company vehicles
- Work well as part of a team
- Thrive in a fast-paced operational environment
- Show flexibility in working patterns and duties
- Willing to work shifts, overtime, and adapt to operational requirements
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