We are looking for a Revenue Operations / Customer Lifecycle Manager to optimize the full customer journey, improve processes, and drive retention and expansion.
Requirements
- Experience in Revenue Operations, Customer Operations, or similar
- Strong understanding of the customer lifecycle and growth drivers
- Comfortable working with CRM systems and data (e.g. HubSpot)
- Data-driven and able to turn insights into action
- Proactive, structured, and confident working cross-functionally
- Interested in automation, AI, and improving ways of working
- Strong communicator who can align stakeholders
- You have experience using Python
Benefits
- 25 days leave on a fulltime basis
- 4 “cool down days”
- The option to purchase extra holidays
- Your birthday off
- A day off to move house
- A volunteer day off to support something you care about
- Full additional parental leave for partners
- Flexible working hours from 7am – 7pm
- A sabbatical once every 5 years
- Working from abroad option for up to 4 months
- A great lunch at the office
- A week of fun and interactive onboarding
- A learning budget for personal development
- Budget to set up your home office
- Additional monthly compensation for working from home
- Pension
- Access to financial advice
- Annual Body & Mind budget
- Yearly Summer School & Winter School
- Annual events: Winter Party, Summer Party & the legendary Big Day
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