Eightfold is seeking a Principal, AI Growth Partner (Customer Success) to lead customer post-sales and implementation journey, focusing on helping customers achieve business outcomes and driving value from the Eightfold Talent Intelligence Platform. The role involves becoming a trusted advisor to customers, helping them navigate the digital transformation landscape and leveraging big data, AI, and deep machine learning to re-design talent acquisition, engagement, and empowerment.
Requirements
- Evangelise Eightfold products with customers and ensure they maximise product value
- Monitor product adoption & business outcomes; identify opportunities for improved usage & impact, and see those opportunities through with the customer
- Unblock internal escalations by partnering with cross-functional teams
- Build a deep understanding of the customer’s business and HR challenges; serve as a thought partner on strategy development and the role Eightfold can play
Benefits
- Competitive base salary
- Eligibility for equity awards
- Benefits
- Discretionary biannual bonus
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