Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. We’re looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.
Requirements
- Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts.
- Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing’s platform.
- NDR Growth: Develop and implement strategies aimed at maximizing Net Dollar Retention (NDR).
- Customer Advocacy: Serve as the bridge between our customers and our product team.
- Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing’s capabilities with the customer’s business goals and objectives.
- Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base.
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
To apply for this job please visit job-boards.greenhouse.io.
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