Sigma Computing is seeking an Enterprise Customer Success Manager to join their team in London, UK. The role is critical in ensuring customers maximize the value they derive from Sigma’s platform, with a focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.
Requirements
- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field.
- Experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
- Experience navigating complex enterprise sales environments with multiple priorities and stakeholders
- Strong analytical skills with a proven ability to solve complex problems using data.
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement.
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention.
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery)
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
To apply for this job please visit job-boards.greenhouse.io.
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