Customer Experience Revenue Manager / Player-Coach

We are seeking a Customer Experience Revenue Manager / Player-Coach to lead a high-performing team focused on customer activation, retention, repeat ordering, and revenue growth. This is a true player-coach role: you will lead, coach, and hold the team accountable, while also stepping in to close and grow key customer opportunities.

Requirements

• 4+ years of experience in inside sales, customer success, account management, or revenue roles
• Previous experience leading or coaching a team (player-coach or supervisor role)
• Strong phone-based sales and customer communication skills
• Experience managing activity targets and performance metrics
• Ability to coach live sales/customer interactions
• Experience with Salesforce or similar CRM systems
• Strong organizational and follow-through skills
• Fluent English (written and spoken)

Benefits

• Base Salary: $2,500 – $3,300 USD/month
• Variable Compensation: ~$1,000 USD/month
• Performance-based incentives tied to team results and revenue growth
• Opportunity to lead and scale a high-impact team
• Direct exposure to leadership and strategic decision-making