Director of Sales Operations

Overview

Remote Opportunity – Preference for candidates geographically located in San Ramon or Irvine, CA.

As a Director of Operations, you will be responsible for oversight and execution of all aspects of field operations. You will ensure compliance with corporate policies and serve as a central point of contact for approvals, inquiries, problem resolution and clarification relating to all sales, professional services, and operational activities. Additionally, you will promote, assist with, and execute corporate initiatives including expanding geography, selling complete portfolio, improving operational efficiency, recruitment and retention of talent, and growing profitability.

YOUR IMPACT

The essential functions of this position include:

Business Operations

• Support SVP and Management team to drive regional sales growth
• Serve as liaison with HQ to ensure regional alignment with Corp initiatives
• Build and manage annual budgets based on financial analysis of sales data
• Develop and monitor quarterly forecasts
• Manage P&L’s, investigate and correct variances as required
• Serve as point person for region-wide issue resolution
• Manage weekly sales forecast snapshot reports
• Review and track regional headcount with HQ

Sales Operations

• Review and approve orders, as necessary
• Provide sales analysis as needed
• Facilitate CRM hygiene, training, reporting and management
• Lead region-wide sales tool training and education initiatives
• Pursue process improvements to facilitate sales process
• Oversee commissions processes/approvals
• Assist in developing field training programs
• Manage two Sales Operations Managers

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

• Bachelor’s degree in financial or business-related field
• Minimum of 10 years financial and/or business operations management experience
• Relies on experience and judgment to plan and accomplish goals
• Ability to communicate effectively, both orally and in writing
• Microsoft office suite, specifically excel and PowerPoint
• Ability to present to groups of various sizes
• Multi-tasked oriented/strong organizational skills

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $95,000 and $130,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies:

ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

CORPORATE VALUES

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees’ dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

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