Account Manager

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth.

Requirements

• Develop and maintain strong customer relationships
• Provide technical support to customers
• Accurately update and document all account-related activities in internal systems
• Plan and facilitate client meetings, presentations, and events
• Conduct research and analysis of client feedback
• Identify and escalate process challenges and service issues
• Maintain effective working relationships with internal stakeholders
• Gather and analyse customer feedback, benchmarking against industry best practices
• Develop a thorough understanding of the Company’s products, services, and value propositions
• Acquire a strong understanding of client businesses and key stakeholders to maximise revenue opportunities
• Advise customers on the most effective ways to utilise products and solutions in line with their business needs and strategies
• Manage information flow and communication between key clients and internal teams
• Identify upselling and cross-selling opportunities to grow revenue within managed accounts

Benefits

• Competitive salary
• Career growth opportunities
• An inclusive and diverse workplace, like-minded colleagues