CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our training programs and career initiatives help participants develop their existing skills and uncover their hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with an employment agency or job center and interested in business and IT.

Perfect. Start your training now as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

What We Offer

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn conveniently from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Financing through education voucher – completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Benefits

• Small groups for individual mentoring
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate Franklin IAS
• IHK Certificate

Training Modules Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Process Analysis in Sales & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Leadership in Sales / Final Project
• Successful Job Applications and Career Entry / Franklin Career Center