CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our training programs and career program help our participants expand their existing skills and uncover their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and are interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your path to a top-paid and promising career.

• Free training for job seekers
• Free MacBook or high-performance laptop included
• Learn conveniently from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Financed by education voucher and completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Technically and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Your Certificates During Training

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate Franklin IAS
• IHK Certificate

Training Path Modules

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Leadership in Sales / Final Project
• Successful Application and Career Entry / Franklin Career Center