CRM Manager & Sales Operations

About F – Education GmbH

F – Education GmbH, home of the Franklin Institute of Applied Sciences, recognizes talent and creates opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies.

Our training programs and career initiatives help participants develop existing skills and uncover hidden potential. We believe in the transformative power of education and are committed to supporting people in achieving their IT career dreams.

Your Profile

You are currently registered with an employment agency or job center and interested in business and IT?

Perfect.

Start your training now to become an IT Sales Manager & CRM Specialist and embark on a well-paid and promising career path.

Key Benefits

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 recognized certificates + IHK Certificate
• Ideal for career changers
• Fully funded through education vouchers at no cost to you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German language proficiency at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Experienced and competent instructors with pedagogical expertise
• Outstanding career and partnership program
• Communication on equal terms

Certificates You Will Earn

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Program Overview

• IT Sales Fundamentals & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Job Application and Career Entry / Franklin Career Center