CRM Manager & Sales Operations

About F – Education GmbH

We recognize talent and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by the Jobcenter / Employment Agency.

Our further education programs and career programs support our participants in developing their existing skills and uncovering their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the Employment Agency or Jobcenter and are interested in business and IT?

Perfect.

Start your further education as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

Benefits

• Free further education for job seekers
• Free MacBook or high-performance laptop included
• Learn conveniently from home
• Over 6 renowned certificates + Chamber of Commerce certificate
• Ideal for career changers
• Financing through education voucher and completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual supervision
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Your Certificates During Further Education

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• Chamber of Commerce Certificate

Course Modules Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Creating and Negotiating Offers
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Leadership in Sales / Final Project
• Successful Application and Career Entry / Franklin Career Center