CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure and successful career in the IT industry – supported by the job center/employment agency. Our training programs and career program support our participants in expanding their existing skills and uncovering their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and are interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your path to a top-paying and promising career.

Benefits

• Free training for job seekers
• Free MacBook or high-performance laptop included
• Learn comfortably from home
• Over 6 renowned certificates + IHK certificate
• Ideal for career changers
• Financing through training voucher – completely free for you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German language at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Expert and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS completion certificate
• IHK certificate

Training Modules Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Process Analysis in Sales & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirement Management
• Leadership in Sales / Final Project
• Successful Job Applications and Career Start / Franklin Career Center