CRM Manager & Sales Operations

About F – Education GmbH

The Franklin Institute of Applied Sciences recognizes talent and creates opportunities for people from diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies.

Our training programs and career development initiatives help participants expand their existing skills and uncover their hidden potential.

We believe in the power of education and its positive, life-changing impact. Join our mission to support people in achieving their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT?

Perfect.

Start your training to become an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 respected certificates + IHK Certificate
• Ideal for career changers
• Financing through education voucher – completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (no prior knowledge necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Earn

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Path Overview – Modules

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Application and Career Entry / Franklin Career Center