CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies. Our training programs and career development support participants in expanding their existing skills and uncovering hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to help people realize their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT? Perfect.

Start your training now to become an IT Sales Manager & CRM Specialist and enter a well-paid and promising career path.

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Financing through education voucher, completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Your Certificates During Training

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Program Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Process Analysis in Sales & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirement Management
• Leadership in Sales / Final Project
• Successful Job Applications and Career Start / Franklin Career Center