CRM Manager & Sales Operations

On Site Full TimeBorken, Nordrhein-Westfalen, DeutschlandF - Education GmbH

About Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies. Our training programs and career initiatives help participants develop existing skills and uncover hidden potential.

We believe in the power of education and its positive, life-changing impact. Be part of our mission to help people realize their dreams in the IT industry.

Your Profile

You are currently registered with an employment agency or job center and interested in business and IT?

Perfect.

Start your training as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

  • Free training for job seekers
  • Free MacBook or powerful laptop included
  • Learn comfortably from home
  • Over 6 prestigious certificates + IHK certificate
  • Ideal for career changers
  • Financing through education vouchers – completely free for you
  • Includes career coaching and job placement (93.7% placement rate)

Personal Skills

  • German language at B1 level
  • Motivation and interest in business & IT (no prior knowledge necessary)
  • Learning ability and self-discipline

Technical Skills

  • Basic PC knowledge
  • Stable internet connection

Your Advantages

  • Small groups for individual support
  • Professionally and pedagogically competent and experienced instructors
  • Unbeatable career and partnership programs
  • Communication at eye level

Your Certificates During Training

  • Inbound Sales from Hubspot Academy
  • Hubspot Sales Hub Software from Hubspot Academy
  • NLP Basics from DVNLP
  • Design Thinking Franklin IAS
  • Salesforce Certified Associate (Trailhead)
  • Completion Certificate Franklin IAS
  • IHK Certificate

Training Modules Overview

  • Fundamentals of IT Sales & Technical Basics of Software Products
  • Market and Customer Analysis & Customer Relationship Management
  • Communication in Sales & Offer Negotiation and Creation
  • Process Analysis in Sales & SaaS Lead Acquisition
  • Sales Automation & Agile Project and Requirements Management
  • Sales Leadership / Final Project
  • Successful Job Applications and Career Entry / Franklin Career Center

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