CRM Manager & Sales Operations

About F – Education GmbH / Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies. Our training programs and career initiatives help participants develop their existing skills and uncover hidden potential.

We believe in the power of education and its positive, life-changing impact. Be part of our mission to help people achieve their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT.

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist on the path to a well-paid and promising career.

Key Benefits

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Fully funded through education vouchers at no cost to you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Experienced and professionally competent instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Modules Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Creating and Negotiating Offers
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Leadership in Sales / Final Project
• Successful Job Applications and Career Start / Franklin Career Center